FAQ
How much does it cost to use AgoraPay?
AgoraPay costs 1.5% + €0.20 (excl. VAT) per card transaction within the EEA. The 1.5% fee can be broken down into 1.2% for acquisition processing and 0.3% for AgoraPay services. For more information about our pricing, please contact us. Other payment methods are explained here. No installation fee or monthly fee. The charge for new merchant enrolment is €10 (excl. VAT). You pay only for your usage, with no minimum fee. Prices are subject to change in accordance with the terms and conditions stated in your contract.
Are there any additional fees for using the platform?
No. There are no additional fees. In the event of non-payment, any fees associated with handling the dispute may apply. For more information, please contact us.
Can I receive rate offers based on the transaction volume adapted to my business?
Please contact us for a customised estimate.
What is an SCT?
It’s a SEPA Credit Transfer that uses a virtual IBAN that serves as a reference to collect funds.
What are KYC and KYB?
KYC (Know Your Customer) and KYB (Know Your Business) are processes that allow us to check the profile of individuals, legal entities and companies. They provide an analysis using a set of supporting documents provided at the time of enrolment. This allows us to play our part in anti-money-laundering and countering the financing of terrorism.
