API Error codes Copy section link Copied!
You will find below the API error code exhaustive resultcode and their description
API resultcode
Description
2003
Internal routing error
2018
Mandatory field absent
2103
Unable to connect to distant
2014
Invalid data - Protocol error
2202
Missing or erronous information in payment
2500
SEPA possible duplicate message received
2501
SEPA possible duplicate message to send
2502
Error in sending message to SEPA Gateway
2503
SEPA status report received with unknown OrgnlMsgId
2504
Error when trying to generate SEPA file to send
2700
Trying to route payment message to unavailable interface
2701
Incorrect value date
2702
Incorrect or missing currency
2703
Incorrect or missing amount
2704
Incorrect exchangeRate
2705
Incorrect instructedCurrency
2706
Incorrect instructedAmount
2707
Incorrect debtorAccount
2708
Incorrect debtorName
2709
Incorrect debtorAgtBIC
2710
Incorrect or missing creditorAccount
2711
Incorrect or missing creditorName
2712
Incorrect or missing creditorAgtBIC
2713
Incorrect or missing detailsofCharges
2714
Incorrect receiverChargesCurrency
2715
Incorrect receiverChargesAmount
2716
Incorrect or missing envId
2717
Incorrect or missing sender unique reference
2718
Incorrect or missing transaction id
2719
Incorrect paymentMethodType
2720
No active CSM available
2721
Incorrect InstructionId
2722
Invalid EndToEndId format. Must be RFC 4122 compliant
2723
Incorrect or missing messageRef
2724
Original message not found
2725
Incorrect or missing reject reason code
2726
Incorrect originator BIC
2727
Incorrect or missing reject reason additional information
2728
Incorrect reversal interchange fees amount
2729
Incorrect reversal charge amount
2730
Missing or incorrect amount of charges
2731
Missing or incorrect mandate sequence
2732
Missing or incorrect mandate unique reference
2733
Missing or incorrect mandate date of signature
2734
Missing or incorrect mandate modification indicator
2735
Missing or incorrect original mandate id
2736
Missing or incorrect original mandate IBAN
2737
Missing or incorrect original mandate SMNDA
2738
Missing or incorrect credit party mandate signatory id.
2739
AMT/CFT message audit data not found
2740
AMT/CFT hit detected
2741
No remittance found
2742
At least one of field original mandate id, original mandate IBAN or original mandate SMNDA must be present
2743
Missing or incorrect SDD type
2800
Account is not valid
2801
Unknown processing type
2802
Unknown paymentMethodId
2803
Incorrect or missing amount
2804
Incorrect or missing currency code
2805
Unable to find commission profile
2806
Error in retrieving commission profile details
2807
Incorrect or missing comAMount
2808
Incorrect or missing processingRef
2809
Incorrect or missing beneficiary account
2810
Incorrect or missing allocation account
2811
Incorrect or missing allocation retComAmount
2812
Incorrect or missing commission label
2813
Incorrect or missing user id
2814
Incorrect processing type
2815
Incorrect or missing commissionRef
2816
commissionRef not found
2817
No data found
2818
Incorrect or missing commissionAccounted
2900
Incorrect or missing mandatory field
2901
No file found
2902
Line length incorrect
2903
BIC not authorized for this paymentMethod
2931
No file found
2932
Failed to extract IBAN country code
2933
Failed to validate IBAN length
2934
Failed to validate IBAN key
2935
Failed to validate IBAN bank code
2936
IBAN validation failed
3000
No mandate for this accountId
3001
UMR doesn't exist
3002
Mandate expired
3003
Signature server error
3004
Signature server response error
3005
Mandate not valid
3006
Missing mandatory field
3007
File storage error
3008
Template file missing
3009
No data to sign
3010
Bad payment method type
3011
Mandate reference referenced in an other order reference
3016
Negative Card Table : Suspected fraud
4000
Database insertion error
4001
Database update error
4002
Record not found
4003
Order missing field
4004
Transaction missing field
4005
Access control missing field
4007
Invalid currency for this account
4008
Operation in this status cannot be suspended
4009
Account not found
4010
Inconsistent account number
4011
Invalid account status
4012
Order not found
4013
Transaction not found
4014
Transaction not found in this order
4015
Transaction not found with this status
4016
Alias not found
4017
Bad account type
4018
Invalid operation status for this command or operation is not allocated
4019
Configuration still used in payment method
4021
Invalid operation type for this command
4100
Purchase order creation error
4101
Purchase order state change not allowed
4102
Transaction state change not allowed
4103
Several transactions not completed in a same purchase order
4104
Negative remaining amount
4105
Purchase order completed, operation not permitted
4106
payment not allowed
4107
payment operation not allowed
4108
incoherent currencies
4109
paymentMethod not available for this order
4110
several paymentMethods available, unable to pick one
4111
Transaction amount not equal to order amount
4112
Inconsistency cash list amount and transaction amount
4113
Synchronozation error
4114
Unknown payment partner
4115
Transction mistmatch in payment partner response
4116
No transaction found for payment partner response
4117
Transaction already completed
4118
Third party doesn't exist
4119
Capture amount is above authorization amount
4120
Missing field in electronic Payment Contract
4121
Payment partner nor found
4122
Modify adjust amount is denied for card payment
4123
Refund amount above transaction amount
4124
Payer is not the transaction's owner
4200
Purchase Order Insertion Error
4201
Operation Insertion Error
4202
Order Not Found
4203
Operation Not Found
4204
Order Already Processed
4205
Operation Already Processed
4206
Command Integrated
4207
Operation Integrated
4208
Operation Confirmed
4209
Operation Mismatch
4210
Operation Cashed
4211
Operation Cancelled
4254
Missing field currencyCode
4255
Missing field valueDate
4256
Insufficient balance
4259
Change cannot be done
4261
Instrument prices not updated, no entry found
4300
Ticket template not found
4301
Missing field
4500
PSP Missing field in request
4501
PSP Bad field value
4502
PSP Bad value in PSP response
4504
PSP HSM error
4505
PSP Invalid signature
4509
PSP Pending payment
4510
PSP Error to connect to authorization center
4511
PSP error. Retry with backup site
4512
PSP Invalid card data
4513
PSP Identification parameter invalid
4514
PSP Alias error
4515
PSP Timeout
4516
PSP Risk issue
4520
PSP Authorization center error
4600
Invalid virtual iban
4601
Expected token not found
4612
Invalid PAN format
4614
ExpirationDate bad format
4616
Token Expired
5001
Transfert amount is greater than available balance
5002
Operation has been rejected
5003
Payout amount is greater than available balance
5004
No valid paymentMethod defined for this account
5005
Account status does not allow this operation
5006
Payout invalid amount
5007
Either operationRef or messageRef must be present
5009
Error retrieving outdated operation list
5010
Operation not found
5011
Adjustment rejected, current operation state does not allow it
5012
Grid changes rejected, cash lines already allocated
5013
Grid changes rejected, operation in final state
5014
Missing field(s) in the allocation grid
5015
Operation already in final state
5017
Operation already in final state
5018
Operation already suspended
5019
Unexpected operation confirmation
5020
Overpayment on operation
5021
Update on cancelled operation
5022
Operation alreadyconfirmed
5023
Operation already cashed
5024
Refund target not found
5025
Wrong currency in allocation
5026
Allocation not allowed
5027
Invalid reference for operation identification
5030
This operation can not be refunded yet
5031
Wrong refund amount
6000
Missing thirdparty in the request
6001
Unknown account in the request
6002
Unknown thirdparty in the request
6003
The thirdparty does not have enough rights on account
6004
Missing account in the allocation occurence
6005
Unknown account in the allocation occurence
6006
The thirdparty does not have enough rights on account in allocation
6007
Missing amount in the allocation occurence
6008
Missing currency in the allocation occurence
6010
Incorrect or missing thirdpartytypeid
6011
Incorrect or missing thirdpartyNatureId
6012
Incorrect or missing thirdpartyName
6013
Incorrect or missing thirdpartycreationdate
6014
Incorrect or missing thirdpartystatus
6015
Incorrect or missing Identity
6016
Incorrect or missing socialReason
6017
Incorrect or missing registrationType
6018
Incorrect or missing registrationNumber
6020
Incorrect or missing resident
6021
Incorrect or missing lastKYCReview
6022
Incorrect or missing lastName
6023
Incorrect or missing firstName1
6024
Incorrect or missing citizenShip
6025
Incorrect or missing gender
6026
Incorrect or missing addresses
6027
Incorrect or missing addressTypeId
6028
Incorrect or missing addressLine4
6029
Incorrect or missing addressLine6
6030
Incorrect or missing addressCountryCode
6031
Incorrect or missing contactDetails
6032
Incorrect or missing thirdPartyId
6033
Incorrect or missing accountId
6034
Incorrect or missing iban or ibanToken
6035
Incorrect or missing bic
6036
Incorrect or missing paymentMethodTypeId
6037
PaymentMethod not found
6038
Incorrect or missing side
6039
Incorrect or missing status
6040
Incorrect or missing payment method Id
6041
Incorrect or missing third party Id
6042
Incorrect or missing account type Id
6043
Incorrect or missing account status
6044
Incorrect or missing currency code
6045
Incorrect or missing minRetainedAmount
6047
Incorrect or missing account number
6048
Incorrect or missing parent account number
6049
No account data found
6050
Incorrect or missing pagination
6051
Incorrect or missing offset
6052
No operation date found
6058
No account found
6098
Unexpexted error
6104
Key to use for the requested operation not found
7001
No notification for this account
7002
Duplicate notification url
7003
Notification not handled
7004
Unable to generate key on HSM
7005
Operation denied
7006
Peer server error
7007
Unknown MTI
7050
Unknown authentication code
7051
Authentication code expire
7052
Bad token format
7053
Bad token signature
7054
No account for this token
9991
Technical error. Contact the support
15001
Transfert amount is greater than available balance
15002
Operation has been rejected
15003
Payout amount is greater than available balance
15004
No valid paymentMethod defined for this account
15005
Account status does not allow this operation
15006
Payout invalid amount
15007
Either operationRef or messageRef must be present
15008
Account is not valid
15009
Error retrieving outdated operation list
15010
Operation for reversal/RFC not found
15011
Either parentAccountId or parentAccountNumber must be present
15012
Either accountId or accountNumber or sellerAccountNumber must be present
15013
Unknown parentAccount
15014
parentAccount has no rights to perform this action on this account
15023
Total grid allocation amount is not equal to transaction amount
16303
BIC not found in IP referential
16304
BIC no more valid for IP